Documentation
How it all works.
Step-by-step guides without the fluff: from first setup to automations.
Start here
Getting started
Sign-up, moving from spreadsheets, branches, staff access and data security.
- 1 Getting started Set up subjects, time zone, learners, prices and your first lesson with Quick start.
- 2 Data security and backups How school data is protected in Mimiao: database-level isolation, backups every 6 hours with verified restores, platform access boundaries and data export.
- 3 Migration, imports and rollback Understand assisted migration, historical imports and which created records can be rolled back.
- 4 Branches and staff access Choose a branch, configure staff responsibilities and understand the combined school view.
Students & groups
Student import, leads and Instagram requests, groups and announcements.
- Importing Students from Excel or CSV Step-by-step import wizard: upload your file, map columns, review errors, handle duplicates, and move your entire database in minutes.
- Leads and sales funnel Track prospective students from first inquiry to enrollment: sources, statuses, trial lessons and conversion in a single click.
- Instagram lead capture How to connect your school Instagram account to Mimiao so that DMs automatically become leads in your pipeline.
- Groups: lessons, learning and announcements Use the group calendar, roster, homework, attendance, announcements and materials.
Schedule & journal
Schedule, attendance journal, lesson materials and the board.
- Schedule and Attendance Journal Lesson series, one-off sessions, rescheduling, status transitions, and the attendance journal — complete schedule management for your school.
- Lesson materials, boards and calendars Find a lesson's materials and homework, and understand the whiteboard, Miro and calendar connections.
Finances
Invoices, payments, teacher payouts and approvals.
- Finances: Invoices and Payments Create invoices, accept card payments and confirmed bank transfers, manage lesson balances and overdue accounts, and understand the append-only ledger.
- Teacher Payouts Accruals for delivered lessons or a fixed monthly salary, payouts, and a teacher cabinet that shows their own earnings.
- Approvals (four-eyes mode) How to enable approval of sensitive money actions: balance adjustments, debt write-offs and other selected actions execute only after the owner approves.
Student engagement
Courses, vocabulary with spaced repetition, homework and gamification.
- Courses, runs and the content bank Create a program, start a delivery run and reuse your school's course materials.
- Vocabulary and spaced repetition (SRS) A student's personal vocabulary with spaced repetition: today's queue, practice modes, audio, and coins per session.
- Homework Use the block editor, checked practice, text and file submissions, teacher review and revisions.
- Gamification: coins, missions and rewards Configure the school economy, stickers, shop, missions, group challenges and permanent achievements.
Automations
Rules that run themselves, risk analytics and the Mimi assistant.
- Automations A gallery of ready-made automation recipes and a three-step rule builder: triggers, conditions, actions, and built-in anti-spam — set it once, let it run.
- Analytics and the risk zone Find school reports, distinguish payments from earned revenue, and read student-risk factors and confidence.
- Mimi AI assistant Product help, permitted CRM search, metric explanations and teaching drafts with separate owner consents.
Parents
A separate space for a student's parents.
Didn't find the answer?
Write to us — we'll help you set Mimiao up for your school.