Features
Student churn-risk scoring: see who's about to leave while you can still bring them back
Student churn-risk scoring is a nightly analysis that weighs each learner's warning signals — consecutive missed lessons, homework drop-off, debt, no upcoming lessons — into a plain-language at-risk list. Instead of a vague percentage, you open the CRM each morning to actual names with the reason spelled out, so you know exactly who to reach first.
A "call today" list, not a red dot to decode
Most tools, at best, paint a red dot next to a student and leave you guessing what it means. Mimiao does the opposite: a named, priority-sorted list of learners at risk, with a plain-English reason beside each one. You don't interpret a score — you pick up the phone.
- Every row shows the student’s name, score and risk level, not an anonymous percentage.
- Each learner comes with the reason in words: "missed 3 lessons in a row" or "two weeks without homework".
- The list is already ranked, so the most urgent cases sit on top and you start where time is shortest.
Which churn signals does the system weigh every night?
While you sleep, Mimiao reviews every active student and combines the quiet signals that are easy to miss one at a time but, together, clearly say someone is drifting away. The scoring refreshes each morning, so you always act on today's picture, not last week's.
- Consecutive missed lessons — when a student stops showing up, it's the loudest signal of all.
- Falling homework and activity — they used to submit, now it's silence; dropping engagement shows up before an actual quit.
- Debt and an empty future schedule — an unpaid invoice or no lessons booked ahead means the thread is about to snap.
The reason is right there — you know how to open the conversation
The hard part of retention isn't spotting risk — it's knowing what to say. So next to each student Mimiao shows not just the fact but the context: what changed and when. You call prepared and get to the point, instead of a hollow "so, how are things?"
- See which signals make up the current risk score.
- Open the student profile from the list to check the details.
- The calculation date shows how fresh the score is.
A routine that lets no one slip through
The power of scoring is in the rhythm. Churn risk never appears overnight — it builds over weeks, which is exactly why a fresh daily list beats any one-off report. Make the review part of your morning and no student quietly disappears while you were busy.
- The list rebuilds automatically every night — there's nothing to run by hand.
- Risk levels and signals help the team decide where to start.
- The team manages follow-up in its own working process.
Frequently asked questions
Where does the scoring get its data — do I have to fill anything in by hand?
Nothing extra to enter. The score is built from what's already in Mimiao: attendance marks in the journal, homework status, the student's balance and debt, and their upcoming schedule. You just work as usual, and the system pulls those signals into the at-risk list for you every night.
If a student lands on the list, does it mean they're definitely leaving?
No. It's a prompt, not a verdict — a nudge about who deserves attention now, while it's not too late. The list shows whose warning signals have stacked up; what you do next is your call: phone them, message them, or pass them to their teacher. Often one timely call is all it takes to keep someone.
What do I actually do with a student on the at-risk list?
The list is a prompt to act, not a report to file. Beside each student Mimiao shows the score, risk level and signals in plain language. You can open the profile, check the details and decide within your own workflow who should contact the student and how.
See your school in Mimiao
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